In the tech world this week, several notable events have occurred that could impact businesses, from concerns about using Microsoft’s Copilot AI-powered tool to the unveiling of a new manufacturing technology. Tony Phillips from How-To Geek shared his reservations about adopting Copilot due to concerns about privacy and data security, as well as doubts about its effectiveness and accuracy. He questioned the justification of the cost to access premium AI features and ultimately preferred creating original work on his own. This highlights the importance of evaluating AI tools before adopting them in business operations.
A report from software company Pax8 revealed insights on how artificial intelligence will transform the small and midsize business (SMB) landscape. The report showed that AI plays a critical role in enhancing efficiency, data analysis, customer engagement, and overall business processes for SMBs. Despite barriers such as insufficient infrastructure and security concerns, a majority of SMBs have already implemented AI systems and plan to purchase more within the next year. This underscores the growing importance of AI technologies in improving business operations for SMBs.
Another significant development was the positive review of the HP Chromebook Plus x360 by Cesasr Cadenas for ZDNet. Cadenas highlighted the device’s features such as a bigger screen, more powerful hardware, and flexibility to be used as a tablet. The Chromebook’s keyboard was praised for its responsiveness and durability, while the eight-hour battery life was noted as a standout feature. This demonstrates how Chromebooks are evolving to become competitive with traditional Windows and iOS laptops, offering a viable option for businesses seeking affordable and versatile devices.
On the flip side, McDonald’s faced backlash for its AI drive-thru voice ordering system following viral videos of customer service mishaps. Issues included incorrect orders and added items, leading to customer dissatisfaction. McDonald’s has decided to remove the AI technology from over 100 restaurants and plans to further develop it in the future to address system glitches. This incident serves as a cautionary tale for businesses looking to implement AI technologies, emphasizing the importance of thorough testing and refinement before rollout.
In a groundbreaking innovation, engineering company Fyous unveiled PolyMorphic moulding, the world’s first infinitely reusable manufacturing mould. This technology promises to produce parts 14 times faster than 3D printing with zero waste, using densely packed pins to create shapes for various applications. The advancement aims to revolutionize manufacturing by accelerating product development and enhancing sustainability, presenting an exciting opportunity for businesses in the manufacturing industry. Despite the complex nature of the technology, its potential to improve production efficiency and sustainability makes it a compelling option for businesses looking to streamline their manufacturing processes.