The Rakuten Viber chat app has introduced a new AI Chat Summary tool that can condense lengthy message threads into a few essential points. Leveraging OpenAI technology, the feature can scan up to 100 unread messages in a conversation to create a summary. Users can request a summary when opening a conversation with unread messages, which will highlight key decisions or actions for reference. Although the AI Summary marks the group chat as read, users can still scroll back through the conversation if needed. These summaries are not saved on Viber’s servers and only include usernames, with the feature rolling out gradually in select countries.
Viber’s AI Chat Summary tool comes at a time when other messaging apps are also incorporating AI functions in various ways. Meta AI offers a chatbot accessible through WhatsApp and Facebook Messenger, but a similar chat summary tool is currently only available through external tools. Google Messages uses AI for text composition features like Magic Compose, while Android Auto is set to provide AI summaries of long texts and group chats for drivers. Although Apple has not integrated AI features into iMessage yet, rumors suggest that iOS 18 might introduce AI capabilities to the iPhone later this year.
CNET has used an AI engine to help create numerous stories, including this one, which deals with AI technology. The note attached to these articles clarifies that they are produced by expert editors and writers, with the AI playing a supportive role. While AI is increasingly being utilized in various applications, such as chat summaries in messaging apps, there is a focus on ensuring that human oversight and input remain crucial for accuracy and relevance in content creation. As technology continues to advance, the role of AI in assisting with tasks like summarizing chat conversations highlights the potential for improved efficiency and convenience for users in managing digital communication platforms.
The AI Chat Summary tool from Viber offers a solution to the challenge of sifting through lengthy message threads in group chats by providing concise summaries of key points. By leveraging AI technology, the app can scan unread messages and identify important decisions or actions for users to quickly reference. This feature, which marks the conversation as read but remains accessible for users to review, is being gradually introduced in select countries before expanding to other regions. As messaging apps like Viber continue to integrate AI functions, users can benefit from more streamlined communication experiences and improved organization of conversations.
