Summarize this content to 2000 words in 6 paragraphs Politicians are calling on Commonwealth Bank to rethink a move that means a group of customers will face a $3 fee for withdrawing cash from branches, as one senator pledges to leave the bank over the decision.From January, CBA will close ‘Complete Access’ accounts and move customers in the product to its main transaction account called ‘Smart Access’, which charges people a $3 fee for an “assisted withdrawal,” such as those made through a branch or via telephone banking.Victorian senator Jane Hume says she will ditch CBA over the move.Credit: Alex EllinghausenIn a statement, CBA noted that it offers waivers on assisted withdrawal fees for “customers who meet certain criteria including certain types of pension recipients and those under 18 years of age”, without detailing how customers can obtain a waiver.Politicians reacted to the news this morning on breakfast TV, with Housing Minister Clare O’Neil telling Seven’s Sunrise that the government felt the move was “really unfair to customers”.“Everyone’s had a bit of a tough year on the cost-of-living front and the last thing they need is a kick in the guts from the Commonwealth Bank right before Christmas.”LoadingOn the same panel was Liberal senator Jane Hume, who said she was concerned about the “vulnerable cohorts that would be most likely affected by this change”.“I don’t know what kind of greedy, out-of-touch executive decided on this idea. It’s ridiculous and customers will speak with their feet,” Hume said, before pledging that she would abandon her CBA account because of the decision.“I don’t care whether it’s a Complete Access account or not. It’s a bad decision and I will be shutting my account. Merry Christmas!”Independent MP Monique Ryan told Nine’s Today it would mostly affect older Australians, and therefore CBA was telling us they “don’t want older people banking with them”.
Keep Reading
Subscribe to Updates
Get the latest creative news from FooBar about art, design and business.
© 2024 Globe Timeline. All Rights Reserved.