Palmetto, CNET’s highest-rated solar company of 2024, offers top-of-the-line equipment and a suite of after-installation support options. Customers can purchase solar panels or opt for a lease or power purchase agreement. The company installs quality panels like Qcells and REC Alpha Pure Black panels, along with inverters from Enphase and SolarEdge. They also offer batteries from Sonnen and Tesla. Warranties vary, with the company providing a 10-year workmanship warranty, five-year warranty on roof holes, and warranties from manufacturers for panels, inverters, and batteries.
Palmetto operates on a marketplace model, connecting customers to installers and offering a financing marketplace to provide competitive loan options. The company does not have installers on staff, but they ensure a performance guarantee on installations. The cost of Palmetto solar panels is not made public, but the company provides estimates based on individual roof specifications. They operate in 25 states and offer interactive online processes for ordering, including an introductory meeting, site survey, contract signing, and system design. The timeline for installing solar panels typically takes two to four months.
When evaluating solar companies, Palmetto focuses on equipment, warranties, and service. They have a commitment to support after installation and offer quality equipment widely used across the industry. While the warranties provided by Palmetto vary, they offer strong warranties for their equipment. Customer reviews for the company are mixed, with some praising their service and installation speed, while others complain about communication issues and delays. Palmetto holds an A+ rating from the Better Business Bureau.
In conclusion, Palmetto offers a range of options for customers looking to go solar, including purchase, lease, and power purchase agreements. With quality equipment, strong warranties, and a commitment to after-installation support, they strive to provide a comprehensive solar solution. While prices are not publicly disclosed, the company operates in 25 states and offers financing options through a marketplace model. Customers should conduct thorough research, get multiple quotes, and carefully consider their options before making a decision.
