Passengers aboard Cathay Pacific Airways flight CX341 from Shanghai to Hong Kong described a terrifying experience as the aircraft battled intense turbulence and weather conditions on April 30. The flight, which was originally scheduled to land at 7.30pm, was delayed by more than seven hours due to the challenges faced during landing attempts. Passengers reported feeling weightless, items flying out of their bags, and experiencing extreme fear as the aircraft tried to land twice, causing some to vomit, scream, and cry.
One passenger shared her ordeal on social media, describing the terrifying moments during the failed landing attempts. She mentioned that the aircraft seemed to be running out of fuel and eventually had to be diverted to Shenzhen airport to refuel before finally landing in Hong Kong at 2.42am the next day. The smell of vomit filled the cabin as passengers struggled to maintain composure during the turbulent flight. Despite the harrowing experience, all passengers arrived safely in Hong Kong, with some flights being diverted to other airports in the region.
Cathay Pacific Airways issued apologies for the inconvenience caused to passengers and expressed appreciation for their patience and understanding during the challenging situation. The airline’s general manager for operations commended the crew for their calm and professional response to the difficult weather conditions encountered during the flights. Flights were delayed, and some had to be diverted due to fuel levels being depleted as a result of the delays caused by the weather.
Paul Weatherilt, the chairman of the Hong Kong Aircrew Officers Association, explained that pilots and cabin crew are trained to handle such situations, but unexpected weather conditions can still pose challenges. Extra fuel is typically loaded onto aircraft in anticipation of potential delays or diversions due to bad weather, but ultimately, it is up to the crew on board to make decisions to ensure the safety of passengers. The Airport Authority reported numerous delays and diversions on the night of the incident, with heavy rain, strong winds, and hail affecting incoming and outgoing flights.
The Observatory issued an amber rainstorm alert and residents were urged to seek shelter as violent winds and gusts of up to 100kmh were reported in the region. Flights were delayed, diverted, and passengers faced disruptions due to the severe weather conditions that night. Despite the challenges, passengers and crew members arrived safely at their destinations, with Cathay Pacific Airways working to minimize the impact of the weather-related disruptions. The incident highlighted the importance of preparedness and quick decision-making in the face of unexpected weather events to ensure the safety and well-being of all passengers and crew on board.
