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Samuel Darwin, CEO of Joy Technologies, has shared tips on how small to medium-sized businesses (SMBs) can achieve hyper-growth while maintaining a human-centered culture. As remote and hybrid work arrangements become more common, especially in sales, Darwin highlighted the benefits of remote sales teams such as higher employee satisfaction and productivity. However, leading a remote team requires different competencies, and he provided eight tips to help manage remote sales teams effectively.

Darwin emphasized the importance of ensuring that remote sales teams understand what they are selling and how their efforts contribute to the company’s mission. Setting key performance indicators (KPIs) aligned with the team’s goals, using technology to enhance efficiency, and maintaining open lines of communication were also key strategies he recommended. By implementing these practices, SMBs can help their remote sales teams thrive and succeed in a virtual work environment.

Furthermore, Darwin highlighted the significance of continuous learning, flexibility with scheduling, and using data to make informed decisions. By organizing training sessions, offering one-on-one coaching, and leveraging sales data, SMBs can ensure that their remote sales teams stay competitive and agile. Additionally, staying flexible with scheduling and using calendar management software for global team members can help facilitate 24-hour operations and improve communication across different time zones.

To keep the energy high and maintain team spirit among remote sales teams, Darwin suggested implementing elements of competition, rewarding high performance, and celebrating achievements. By creating a supportive and engaging work environment, SMBs can foster teamwork and drive motivation within their remote sales teams. Overall, by following these tips and adapting to the challenges of remote sales, SMBs can set their sales teams up for success, regardless of where they are working from.

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