Danielle Correia, the President and Founder of sugaringLA, has nearly 20 years of experience and leads four California locations. She emphasizes that employee engagement and happiness are crucial to creating a luxurious client experience in service-based businesses. However, employees may not always feel engaged due to pressures or lack of support. Correia believes that building a strong culture in the workplace is essential to fostering employee engagement, along with ensuring work-life balance and smart scheduling practices.
Correia shares her insights on how to build a positive work culture across multiple locations. She emphasizes the importance of making the right hiring choices, particularly in selecting trustworthy managers who lead by example and actively engage with the team. Offering extensive training is another key aspect, as knowledgeable and empowered employees are more likely to be engaged and satisfied with their work. Creating a digital library of training resources helps employees access information easily, boosting their confidence and job satisfaction.
Leading with authenticity is another crucial aspect of building a positive work culture, according to Correia. Authentic leadership fosters trust and respect among team members, leading to a thriving and positive work environment. Encouraging a positive work environment involves fostering positive relationships, open communication, and appreciation for team members’ efforts. Correia highlights the importance of addressing any issues that may arise, such as yelling or personal vendettas, to maintain team morale and productivity.
Creating a culture of care is another key aspect of building a positive work environment, according to Correia. When employees feel cared for, they are more likely to be engaged and committed to their work. Correia emphasizes the importance of treating employees with kindness and respect, addressing their concerns, and supporting their professional and personal well-being. By embracing a culture of caring, businesses can create a supportive and nurturing environment that fosters growth, loyalty, and overall team happiness.
Correia believes that culture-building is the secret to team happiness and productivity in the workplace. While it may not solve all employee concerns, building a strong culture based on authenticity, kindness, and care can create a workplace where employees are excited to come to work every day. By investing in employee development, maintaining a positive work environment, and prioritizing team well-being, businesses can foster a thriving workplace culture that benefits both employees and clients.
