Deryl McKissack, the founder and CEO of McKissack & McKissack, a construction firm based in Washington D.C., has learned to identify toxic traits in employees over the course of her career. Starting her company with just $1,000 from her savings in 1990, McKissack initially struggled with finding the right talent but eventually grew her business to bring in $25 million in revenue per year. When it comes to hiring or evaluating employees, McKissack looks out for three red flags: a lack of integrity, people who are difficult to be around, and individuals who don’t align with the company’s values.
Integrity is a key trait that McKissack values in employees, as she believes that every boss needs to be able to trust their team. She warns against managers who take credit for their team’s work, as it shows a lack of respect and collaboration. Similarly, leadership advisor Heidi K. Gardner emphasizes the importance of recognizing and appreciating the contributions of others, and views a lack of integrity as a significant red flag in the workplace. People who are unable to work well with others can negatively impact team dynamics and overall productivity.
Having a pleasant personality and being able to work well with others can often be more beneficial for one’s career than sheer intelligence or qualifications, according to self-made millionaire Steve Adcock. McKissack echoes this sentiment, emphasizing the importance of liking her employees’ personalities. She believes that clients will also respond more positively to individuals who have a warm and inviting demeanor. McKissack’s focus on building strong relationships within her team has contributed to the success and growth of her company over the years.
McKissack has implemented a three-word mantra for her business—humble, hungry, smart—which reflects the values of humility, drive, and emotional intelligence. Based on author Patrick Lencioni’s book, “The Ideal Team Player,” these qualities have helped McKissack cultivate a team of individuals dedicated to a common mission. By prioritizing these virtues in her employees, McKissack has created a workforce that is engaged and passionate about their work, leading to a more cohesive and successful company culture.
McKissack’s decision to make her company’s mission bigger than just constructing buildings, but also focused on the betterment of mankind, has driven positive change within her firm. By emphasizing a collective goal and values that extend beyond the physical work they do, McKissack has been able to inspire her team and propel the company forward. This shift in mindset has helped McKissack & McKissack overcome stagnation and foster a more meaningful and purpose-driven workplace environment.
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