{"id":303418,"date":"2025-05-06T13:49:35","date_gmt":"2025-05-06T13:49:35","guid":{"rendered":"https:\/\/globetimeline.com\/ar\/tech\/rewrite-this-title-in-arabic-beware-hackers-imitating-it-help-desks-uk-cyber-agency-tells-retailers\/"},"modified":"2025-05-06T13:49:35","modified_gmt":"2025-05-06T13:49:35","slug":"rewrite-this-title-in-arabic-beware-hackers-imitating-it-help-desks-uk-cyber-agency-tells-retailers","status":"publish","type":"post","link":"https:\/\/globetimeline.com\/ar\/tech\/rewrite-this-title-in-arabic-beware-hackers-imitating-it-help-desks-uk-cyber-agency-tells-retailers\/","title":{"rendered":"rewrite this title in Arabic Beware hackers imitating IT help desks, UK cyber agency tells retailers"},"content":{"rendered":"<p>Summarize this content to 2000 words in 6 paragraphs in Arabic Unlock the Editor\u2019s Digest for freeRoula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter.The UK\u2019s cyber security agency has warned retailers to be alert to cyber criminals impersonating IT help desks, after a spate of recent attacks on major high street names. The advice comes after Marks and Spencer, Co-op and Harrods have been targeted by hackers. The National Cyber Security Centre, part of GCHQ, has issued guidance to companies urging them to pay particular attention to so-called social engineering tactics, whereby criminals target IT help desks to change passwords and reset authentication processes in order to gain access to their systems. Such tactics include impersonating an employee and tricking an IT help desk into resetting their password.Co-op admitted on Friday that cyber criminals were able to access and extract names and contact details for a significant number of customers after initially saying it had fended off the attack. The mutual has said there were some shortages in its stores as it works \u201caround the clock to reduce disruption and resume deliveries\u201d. Separately, M&amp;S has also been working to fill empty shelves after last week it admitted it had \u201cpockets of limited availability\u201d. The company first disclosed a fortnight ago that its systems had been compromised, and has been unable to accept online orders for more than a week while it tries to restore its operations. Rafe Pilling, threat intelligence director at Secureworks, told the Financial Times on Tuesday that NCSC\u2019s guidance suggests that social engineering tactics \u201cmay have played a role in the intrusion\u201d and pointed to \u201caccount takeover playing a role\u201d. He previously said these types of criminals were good at manipulating employees and talking them into revealing credentials or resetting passwords. Pilling added on Tuesday: \u201cIf the compromise had occurred by malware being delivered to the victim and then used to access their network, the [NCSC] advice would be different.\u201d The NCSC added that while it had \u201cinsights\u201d into the several attacks on retailers, \u201cwe are not yet in a position to say if they are linked, if this is a concerted campaign by a single actor or whether there is no link between them at all.\u201d The agency also did not confirm reports that social engineering was behind some of the attacks. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summarize this content to 2000 words in 6 paragraphs in Arabic Unlock the Editor\u2019s Digest for freeRoula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter.The UK\u2019s cyber security agency has warned retailers to be alert to cyber criminals impersonating IT help desks, after a spate of recent attacks on major<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[63],"tags":[],"class_list":{"0":"post-303418","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-tech"},"_links":{"self":[{"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/posts\/303418","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/comments?post=303418"}],"version-history":[{"count":0,"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/posts\/303418\/revisions"}],"wp:attachment":[{"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/media?parent=303418"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/categories?post=303418"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/globetimeline.com\/ar\/wp-json\/wp\/v2\/tags?post=303418"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}