A Calgary couple’s dream vacation to Mexico turned into a tragedy when the husband, Glenn Boyd, drowned while scuba diving. His wife, Christine Boyd, has been stuck in Mexico for three weeks trying to retrieve his ashes and death certificate. The funeral home in Mexico is holding the ashes and certificate until a $6,500 fee is paid, which has led to Christine being stranded in the country. The family has been raising funds through a GoFundMe campaign to cover the costs, as well as additional expenses like accommodation and flights.
Initially, both Expedia and WestJet, the companies involved in booking the trip, were unable to offer assistance without a death certificate. However, as the story gained public attention, both companies have stepped up to help. Expedia has offered a refund for Christine’s return trip ticket and is working with her directly to arrange it. WestJet is also in the process of arranging a flight back to Calgary for Christine at no cost, and will provide a refund for the original flights once the death certificate is received.
Travel experts suggest having comprehensive insurance to cover unexpected costs in situations like these, as well as contacting the embassy for assistance when in a foreign country. The Boyd family has been grateful for the support they have received from the community, both in terms of financial donations and offers of accommodation in Mexico. Despite the tragic circumstances, they have found comfort in the kindness and generosity of others during this difficult time.
Christine Boyd’s extended stay in Mexico has led to mounting fees and challenges as she waits for the necessary documents to bring her husband’s ashes home. The family has been trying to navigate the bureaucratic process to ensure Glenn’s remains are returned to Canada. The delay in receiving the funds to cover the funeral home’s fee has caused Christine to remain in Mexico longer than anticipated, adding to the emotional and financial burden she is facing.
Ultimately, the Boyd family hopes to bring Glenn’s ashes home and begin the grieving process in Canada. The support they have received from both the community and the companies involved in the trip booking has helped alleviate some of the financial strain they have been under. Through this tragic experience, they have learned important lessons about the value of comprehensive insurance and seeking assistance from officials in foreign countries during difficult times. Despite the challenges they have faced, they are grateful for the kindness and support they have received from others.
