Mike Vitek, CEO of ShiftKey, a technology solution addressing workforce shortages, shares valuable insights on leading during challenging times. Vitek emphasizes the importance of maintaining trust with employees through transparent and intentional leadership. He notes that trust cannot be bought or sold, but must be earned through investment and credibility building, which are essential in navigating tough times.
Vitek highlights humility and stability as key factors in building trust, citing the importance of admitting flaws and seeking feedback from others. He also stresses the significance of level-headedness in moments of crisis, noting that panic breeds foolishness and undermines trust. Vitek encourages leaders to be vulnerable, share their stories, and connect with employees on a personal level to establish stronger relationships based on mutual understanding and respect.
The traditional idea of a leader being isolated and aloof is deemed outdated by Vitek, who believes that genuine connections and open communication are more effective in gaining loyalty and commitment from employees. He emphasizes the importance of actions aligning with words, stating that leaders should demonstrate their commitment to the well-being and success of their team through consistent, authentic engagement.
Vitek advises leaders to prepare for tough times by leading with humanity and integrity during good times, as this sets the foundation for trust and resilience when challenges arise. He underscores the need for leaders to make tough decisions with careful consideration and to communicate openly with employees while maintaining a sense of calm and confidence. By prioritizing transparency, empathy, and vulnerability, leaders can foster a culture of trust and collaboration within their organizations.
As a member of the Forbes Business Council, Vitek’s insights draw on his experience as a successful CEO and entrepreneur, offering valuable perspectives for business owners and leaders seeking to navigate uncertain times. By focusing on building trust, demonstrating humility, and fostering genuine connections with employees, leaders can effectively lead their organizations through challenges and promote a positive, resilient company culture.
